We understand that unexpected things can happen and come up, and therefore cancellations may occur. Please cancel your appointment 48 hours or more prior to your appointment, as we have a long list of potential clients that would like to use our services. Canceling on the day of makes it very diffficult to fill your slot that was specifically set aside for you. There is a $35 cancellation fee that will be added to your next service, if cancellation happens on the day of services. We appreciate your attention to this.